Maintenance

Maintenance Office

Welcome to our Online Maintenance Office where you can report any issue if any should arise during your stay with us.

How we handle maintenance issues

At Browntree maintenance issues are divided into three categories depending on how urgent they are. We deal with all maintenance issues as quickly and as effectively as possible however some repairs are more urgent than others and should be dealt with as a priority to ensure the safety and comfort of our tenants.

Please see the table below showing the priority levels of maintenance requests

To request a repair/discuss a maintenance issue please login below and fill in the maintenance form and we will respond to your request as soon as possible. If you don’t have an account please register today!